Strategic Experience Leader & Fractional UX Partner

Seda Evis

Translating complex problems into intuitive experiences & growing team capabilities.

Combining MBA business strategy with human-centered design to drive growth.

Portrait of Seda Evis, strategic experience leader

3×

Consultancy growth, four new service lines launched

$50M+

Product investment shaped by research led

500K+

Users enrolled in a subscription service within months of launch

Star rating maintained over 5 years for a product collection designed

$500M

Market expansion decisions informed by research and concept design

SELECT CLIENTS & AFFILIATIONS

  • Amazon logoAmazon
  • Cepheid logoCepheid
  • CVS Health logoCVS Health
  • Ford logoFord
  • GE logoGE
  • HP logoHP
  • MILLERKNOLL logoMILLERKNOLL
  • Nissan logoNissan
  • Nike logoNike
  • OpenSesame logoOpenSesame
  • Philips logoPhilips
  • Scan Health logoScan Health
  • Staples logoStaples
  • Target logoTarget
  • Teradata logoTeradata
  • Toyota logoToyota
  • UCSD logoUCSD
  • University of San Diego logoUniversity of San Diego

About

A Creative Business Leader.

In a nutshell

MBA

Left brain, strategic

Designer

Right brain, creative

  • Harvard GSD, Continuing Education
  • MBA, Supply Chain & Finance — University of San Diego
  • BCP, Urban Planning & Design — Middle East Technical University, Turkiye

I'm a creative business leader who develops new products and services to fuel growth for forward-thinking leaders and companies. I solve product, service, and business design problems, informed by strategic analysis, user insights, and deep internal collaboration — always with an eye on implementation and go-to-market.

I've worked across industries that don't typically overlap — semiconductors, consumer electronics, healthcare, automotive, retail, education technology. My superpower is adapting and solving problems across industries and disciplines.

I've launched products for Fortune 500 companies that gained market share and sustained 4.5+ star ratings for five years. I've led research that influenced $50M+ in product investment and $1–2B in market expansion decisions. I grew a design consultancy 3x, created four new service lines, and turned around a semiconductor supply chain — a 20% cost reduction, 99% on-time delivery, and a 3-point margin improvement. I also co-founded an AI-powered Voice of Customer analytics platform, and I teach graduate and undergraduate students at the University of San Diego how to think strategically about innovation, design, and impact.

My work has served Fortune 500s — ASML, Amazon, Meta, Toyota, HP, CVS Health, Nissan, Colgate-Palmolive, GE, and 3M among them — alongside creative consultancies, startups, social ventures, universities, and nonprofits. Currently based in sunny San Diego, always curious about the next challenge.

Industries & select brands

Tech & Hardware
Amazon, Meta, HP, Teradata, MetaMe, Value Architect. ASML/Cymer
Retail & CPG
Target, Staples, Converse, Colgate-Palmolive, Johnson & Johnson, Diageo, Delish
Auto & Mobility
Toyota, Nissan, Ford, Bridgestone
Industrial & Aerospace
GE, Philips, GE Aviation, 3M
Healthcare & Wellness
CVS Health, The SCAN Health Foundation, Tandem Diabetes, Cepheid
Education & Social Impact
University of San Diego, Indiana Tech, Design Forward Alliance

Capabilities

MOVE STRATEGY INTO ACTION.

01

Strategy

Product & UX Strategy

02

Research

Discovery & User Insights

03

Design

Experience & Journeys

04

Process

Methodology & Systems

05

Capacity Building

Coaching & Growth

01

Strategy

Product & UX Strategy

Experience Architecture & Market Readiness

Strategic deliverables

Product vision, opportunity mapping, UX principles, experience architecture across touch points, market viability models and measurement scorecards.

SAMPLE WORK & IMPACT

  • HP Instant Paper Subscription Service Launch

    Defined experience journeys, fine tuned launch messaging. Scaled to 500,000 enrollees in the first months

  • Toyota Africa Mobility Strategy

    Formulated 3 strategic growth areas for Toyota Mobility initiatives, targeting African market

  • WeWork / Flatiron School Data Science Program

    Built go-to-market structure for digital and in-person learning products.

02

Research

Discovery & User Insights

Evidence Before Investment

Strategic deliverables

User insight research programs, qualitative, quantitative, ethnographic studies, AI integration for large scale synthesis of qualitative data.

SAMPLE WORK & KEY IMPACT

  • Amazon Senior Market Stealth Venture

    65+ senior market user research and co-design that informed $1B in care market expansion decisions.

  • Nissan Future of Mobility

    Led Northern CA-based ethnographic research that integrated into Nissan's Futurelab mobility offerings.

  • Value Architect: AI Voice of Customer Analytics platform

    Co-founded an AI-powered platform to translate qualitative feedback into customer lifetime value.

03

Design

Experience & Journeys

From Complexity to Compelling Offerings 

Strategic deliverables

End-to-end journey maps, product design, service blueprints, rapid AI prototyping for concepts testable in days, not months.

SAMPLE WORK & KEY IMPACT

  • The SCAN HEALTH Foundation Venture Studio

    Multi-year engagement, defining the vision, brand, research and operational framework for a venture studio focused on building products and services for older adults, 65+ market.

  • CVS Health Women's Health Research and Design

    Reimagined retail offerings and service journeys targeting women over 40. Leading to $500M expansion into the segment.

  • HP Digital Services Experience Design

    Mapped fragmented experiences across HPOne, HPX and Digital Services to one end-to-end service vision.

04

Process

Methodology & Systems

Systems That Make Teams Faster

Strategic deliverables

Operating models, design ops and rituals, new workflows that allow teams perform.

SAMPLE WORK & KEY IMPACT

  • Open Sesame Vibe Coding Training 

    Trained the product management team on using AI workflows to speed up product development.

  • GE Aviation RFP Improvement

    Diagnosed decades-old RFI and RFP processes spanning four global locations through structured discovery and co-design and introduced new habits internal teams adopted for customer proposals.

  • Philips Global Design Team Training

    Defined North Star mission, online and offline tools to help studio leads run diverse teams worldwide.

05

Capacity Building

Coaching & Growth

Growing Leaders and Practices

Strategic deliverables

Executive and innovation team coaching, team capability building, and agency/practice growth strategy.

SAMPLE WORK & KEY IMPACT

  • Bridgestone Innovation Lab

    Coached and trained newly formed innovation team to envision the future of tire sales and service experience. Two new service concepts introduced to market. Work was featured in HBR as a case study.

  • University of San Diego MBA & Undergraduate 

    Teaching the next generation of leaders innovation and design thinking.

  • Design Forward Alliance

    Board leadership for World Design Capital San Diego–Tijuana 2024.

Work

SELECT ENGAGEMENTS.

Tech & Hardware

HP

Digital Experience Strategy

Mapped fragmented experiences across HPOne, HPX and Digital Services into one end-to-end service vision.

HP — Digital Experience Strategy

Healthcare & Wellness

CVS Health

Women's Health Research & Design

Reimagined retail offerings and service journeys targeting women over 40, leading to $500M expansion into the segment.

CVS Health — Women's Health Research & Design

Auto & Mobility

Bridgestone

Innovation Lab

Coached and trained a newly formed innovation team to envision the future of tire sales and service. Two new service concepts introduced to market; work featured in HBR as a case study.

Bridgestone — Innovation Lab

Retail & CPG

Staples

TruRed Expert Notetaking Collection

Brand and product design for a premium notetaking collection, from concept to shelf-ready system.

Staples — TruRed Expert Notetaking Collection

Retail & CPG

Colgate-Palmolive

Brand Design DNA & Training Program

Defined a brand design DNA and a training program to scale consistent design across global product teams.

Colgate-Palmolive — Brand Design DNA & Training Program

Your challenge
could be next

Start a conversation

TEACHING, BOARDS & RECOGNITION.

Giving it forward

Teaching & residencies

  • Adjunct Professor, Innovation & Design Thinking

    Knauss School of Business, University of San Diego — 2021–present

  • Designer-in-Residence

    The Design Lab, UC San Diego — 2020–2023

  • Guest Lecturer & Critic

    School of Visual Arts, New York — 2018–2019

Seda Evis at the World Design Capital 2024 signing ceremony

Boards & community

  • Board Member

    Design Forward Alliance — World Design Capital San Diego–Tijuana 2024 2020-2024

  • Board Member

    House of Türkiye

  • Advisory Board Member

    Ynvisible Interactive Inc. (YNV) 2019-2022

  • Patent holder

    Note-taking system

Press & coverage

Engagement Models

Flexible Collaboration.

From light-touch advisory to fully embedded fractional leadership.

Light touch

10–15 hrs / month

  • Executive coaching & strategic alignment
  • Team assessments 
  • Product vision & viability framing

Embedded

2–3 days / week

  • Leading discovery research & strategy
  • Architecting end-to-end UX strategy
  • Scaling internal agency capabilities
  • Managing cross-functional team execution

High impact

4-12 WEEK BLOCKS

  • Intensive discovery sprints
  • Workshops & qualitative research
  • Customer journey & blueprint mapping
  • Rapid prototype validation

Contact

Let's Build What's Next

Fractional leadership, innovation sprints, or a strategic review — start the conversation.